Built for US repair businesses · 14-day free trial

Stop the“Is it ready?”calls, forever.

FixSlip is the customer tracking system US repair shops use to stop the calls, save technician time, and run a tighter operation. Every job gets a live link customers check themselves.

14 days free · No credit card required · Cancel anytime

app.fixslip.com / dashboard

Today · Wednesday

Job dashboard

+ New job

0

Calls today

12

Jobs in

8

Ready

Device · CustomerStatus

iPhone 14 Pro · Screen

Marcus T.

Ready

MacBook Air · Battery

Sarah K.

In progress

Samsung S23 · Port

Dean M.

In progress

iPad Air · Glass

Priya R.

Waiting

Pixel 8 · Screen

Jonas H.

Ready

Made for US repair shops

Live status link for every jobAuto-SMS when a device is readyEmail sent the moment you check a device inNo app for customers to downloadLive in under 2 minutes14-day free trial · no card requiredCancel anytimeLive status link for every jobAuto-SMS when a device is readyEmail sent the moment you check a device inNo app for customers to downloadLive in under 2 minutes14-day free trial · no card requiredCancel anytime
What you get

Built to give shop owners
their time back.

< 2 min

Setup time

From sign-up to live

14 days

Free trial

No credit card required

24/7

Self-serve status

Customers check anytime

$0

Customer app

Nothing to download

The real cost

Your phone shouldn't be a status queue.

Every status call is a technician pulled off the bench. Here's what that actually costs, and how FixSlip fixes it.

Without FixSlipToday

The status-call drain

Say a shop fields 45 status calls a day. Each one breaks a technician’s focus and burns labor time. Here’s the math:

Calls / day

45

Min / call

3

Labor / hr

$25

Lost / mo

$0

With FixSlipDay 1

Customers self-serve.

Every job gets a UUID-only tracking link. We email it the moment you check the device in. They check it themselves.

Email on check-in
SMS on READY
Zero login
Mobile-first

Recoverable each month

+$0

↑ 98%
How it works

Three steps from check-in to pickup.

No new workflow, no hardware, no training. FixSlip just plugs in.

Step 01 · Intake

Check the device in.

Customer name, device, the issue, under 30 seconds. From the bench, your phone, or the front counter.

  • Works on phone & desktop
  • Print receipt instantly
  • Photo attachments
New job · 30 seconds

Step 1 · Intake

Add a job

Customer name

Marcus Thompson

Device

iPhone 14 Pro · Space Black

Issue

Cracked screen, top-right corner

Estimate

$129
Step 02 · Delivery

Tracking link goes out.

We email a branded tracking page the moment you save. No ticket numbers, no "please call us" voicemails.

  • Branded email
  • Custom domain ready
  • Unguessable UUID

Inbox · marcus@email.com

FS

Your iPhone 14 Pro repair is in progress

FixSlip · just now

fixslip.com/track/82f7c9a1…

Step 03 · Self-serve

Customer checks in. Not you.

They watch the status update. The instant you mark it READY, one SMS lands on their phone. Phone stops ringing.

  • Zero customer login
  • Auto-SMS on READY
  • Pickup-window hints

Customer view

✓ Ready

iPhone 14 Pro · Screen

Checked inWed 2:15 PM
Under repairWed 4:30 PM
Ready for pickup!Today 10:00 AM

SMS auto-sent: “Your device is ready”

Features

The outcomes your shop runs on. Nothing it doesn't.

No extra apps, no hardware, no training day. FixSlip slots into the workflow your shop already has.

Automated

Give customers instant repair visibility

Reclaim 30+ minutes a day your bench technicians lose to status calls. The link goes out the moment you save the job.

Inbox · Just now
FS

FixSlip · Your repair is in progress

to marcus@email.com · 10:02 AM

Sent

Hi Marcus, your iPhone 14 Pro screen repair is now in progress. Track it live:

fixslip.com/track/82f7c9a1…

Instant

Customers stop calling for updates

One auto-SMS the moment you mark a job READY. Pickups happen faster when customers know their device is done.

10:24
FSFixSlipnow

Your device is ready

Tap to view pickup details and store hours.

Professional

Customers walk in, scan, walk out

Every job ships with a printable receipt customers scan at the counter. No ticket number to remember.

FixSlip

Repair receipt

Job#FS-0427
DeviceiPhone 14 Pro
CustomerMarcus T.

Scan to track status

Fast

Run the floor from the bench

Update jobs, change status, and add notes from your phone. The dashboard moves at the pace of the bench, not the office.

10:24

Today

12 jobs

iPhone 14 Pro

Marcus T.

MacBook Air

Sarah K.

Pixel 8

Jonas H.

iPad Air

Priya R.

No customer accounts to manage

122-bit UUID tracking links are computationally unguessable. Customers check status without signing up.

Your team coordinates without the back-and-forth

Full status history plus internal technician notes on every job. No more pinging the bench to ask where things are.

Built for the bench

Run the floor. Skip the busywork.

FixSlip isn't a CRM bolted onto your shop. It's a purpose-built layer that handles the one thing repair shops burn most time on: customer status updates.

Real-time status timeline

Every status change is logged with timestamp and technician. Customers see the journey, you keep the audit trail.

Multi-tech assignment

Assign jobs to specific technicians. Track who touched what and when.

Internal repair notes

Add notes only your team sees. Parts ordered, diagnostics, photos of damage.

Insights that matter

Throughput, average repair time, call-volume saved. The numbers that make payroll easier.

This week

Jobs completed

↑ 28%

47

MTWTFSS

Call-quiet score

Live

96%

of shops

report fewer calls within 7 days

Live activity

10:02Marcus T. marked READY
09:48SMS sent to Sarah K.
09:31New job: iPad Air
09:15Status: in progress
Founding shops

Get in on the ground floor.

FixSlip just launched. We're onboarding our first repair shops now, and looking for founders who want to help shape what we build next.

Founding price, locked in

Join during launch and keep your founding rate for as long as you stay. No surprise increases later.

A direct line to the founder

You get my email and phone. Requests from founding shops go straight to the top of the list.

Shape the roadmap

We're building FixSlip with our first shops, not for an imaginary one. Tell us what the bench actually needs.

White-glove setup

We'll get you live on a single short call. No migration headache, no manual to read.

Pricing

Transparent pricing. No surprises.

Built for US repair shops. Pick a tier, start free for 14 days.

Starter

Stop the calls. Look professional from day one.

$29/ month

  • 75 jobs per month
  • 1 technician seat
  • Customer status page
  • Email notifications
  • QR receipts
Start free trial

No credit card required

Most popular

Growth

Customers stop calling. Technicians stay focused.

$59/ month

  • 300 jobs per month
  • 3 technician seats
  • 100 SMS included per month
  • Custom domain
  • Repair timeline and technician notes
  • Standard analytics

Additional SMS billed separately. Coming soon.

Start free trial

No credit card required

Pro

Run a tighter operation. See where time goes.

$99/ month

  • 1,500 jobs per month
  • 10 technician seats
  • 500 SMS included per month
  • Advanced analytics with per-tech breakdown
  • Custom branding and domain
  • Customer ratings and reviews

Additional SMS billed separately. Coming soon.

Start free trial

No credit card required

See full pricing

All plans include a 14-day free trial. No credit card required.

FAQ

Things shop owners ask.

Can't find your answer? Email us.

We're currently focused on serving US repair shops. We'll expand to more countries as we grow. Let us know where you'd like us next.

Still got questions?

Real humans reply within a few hours, even on weekends.

Talk to us
14-day free trial · No card required

Run a calmer, more profitable repair shop.

Start your free 14-day trial. No credit card. No phone interruptions.

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